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An Introduction to

Standards

Quality Certification Services provides accredited certificates under ANAB, UKAS, IAS and UAF accreditations to all customers in an impartial manner. QCS is one of the most trusted certification body with a proven record of partnering organizations through effective and efficient auditing process to become more competitive with their quality journey. It is through this process-based auditing that clients continue to find success in partnership with QCS.


ISO 9001 : 2015 - Quality Management System



ISO 9001 is based on the Plan-Do-Check-Act (PDCA) methodology and provides a risk and process-oriented approach to organize the structure, responsibilities, and procedures required to achieve the organizational quality objectives in fulfilling the relevant stakeholders’ requirements.

ISO 9001:2015 specifies requirements for a quality management system are:

  • No Requirements for risk-based thinking to support and improve the understanding and application of the process approach.
  • Responsibilities and involvement of the top management.
  • Requirement to define the boundaries of the QMS.
  • Increased emphasis on organizational context.
  • Greater emphasis on processes being managed to achieve planned results.
  • Alignment with strategic direction.
  • Integration of the QMS into organization’s business processes.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

BENEFITS OF ISO 9001:2015 CERTIFICATION

  • Enhance organization’s performance as the QMS will be integrated and aligned to organization’s objectives.
  • Greater emphasis on top management involvement will help to ensure that employees are motivated to achieving the stated goals and objectives.
  • Risk-based approach will enable the organization to use its QMS as a governance tool to identify business opportunities and effectively manage the risks.
  • Enable the organization to effectively measure performance and continually improve their core processes.

ISO 14001 : 2015 - Environmental Management System



ISO 14001:2015 sspecifies requirements for an environmental management system.

The Environmental Management System (EMS), ISO 14001 standard specifies a process for the control and the continuous improvement of an organization’s environmental performance. The management system enables an organization to identify and control the environmental impact of its activities, products and services; to continuously improve its environmental performance; and, to implement a systematic approach to set and achieve environmental objectives and targets.

BENEFITS OF ISO 14001:2015 CERTIFICATION

  • Compliance with environmental laws and regulations.
  • Improved corporate image among regulators, customers and the public.
  • Reduced cost of waste management.
  • Savings in consumption of energy and materials.

ISO 45001 : 2018 - Occupational Health & Safety



ISO 45001:2018 specifies requirements for an occupational health and safety (OH&S) management system.

ISO 45001:2018 is applicable to an organization that wishes to establish, implement and maintain an OH&S management system to improve occupational health and safety, eliminate hazards and minimize OH&S risks (including system deficiencies), take advantage of OH&S opportunities and address OH&S management system nonconformities associated with its activities.

ISO 45001:2018 helps an organization to achieve the intended outcomes of its OH&S management system. Consistent with the organization's OH&S policy, the intended outcomes of an OH&S management system include:

  • Enhancement of environmental performance;
  • Fulfilment of compliance obligations;
  • Achievement of environmental objectives.

BENEFITS OF ISO 45001:2018 CERTIFICATION

  • Eliminate or minimize risk to employees and other interested parties who may be exposed to OH&S risks associated with your Organization’s activities.
  • Assurance of compliance to any relevant legislation, thereby reducing the risk of penalties.
  • Improve operational efficiency through accident management reduction and reduction in downtime.
  • Demonstrate commitment to health and safety to stakeholders.

ISO 22000 : 2018 - Food Safety Management System



ISO 22000:2018 specifies requirements for food safety management system (FSMS) to enable an organization that is directly or indirectly involved in the food chain, the intended outcomes of Food safety management system include:

  • To plan, implement, operate, maintain and update a FSMS providing products and services that are safe, in accordance with their intended use;
  • To demonstrate compliance with applicable statutory and regulatory food safety requirements;
  • To evaluate and assess mutually agreed customer food safety requirements and to demonstrate conformity with them;
  • To effectively communicate food safety issues to interested parties within the food chain;
  • To demonstrate conformity to relevant interested parties;
  • To seek certification or registration of its FSMS by an external organization, or make a self-assessment or self-declaration of conformity to this document.

BENEFITS OF ISO 22000:2018 CERTIFICATION

ISO 22000:2018 are generic and are intended to be applicable to all organizations in the food chain, regardless of size and complexity. Organizations that are directly or indirectly involved include, but are not limited to, feed producers, animal food producers, harvesters of wild plants and animals, farmers, producers of ingredients, food manufacturers, retailers and organizations providing food services, catering services, cleaning and sanitation services, transportation, storage and distribution services, suppliers of equipment, cleaning and disinfectants, packaging materials and other food contact materials.

ISO 22000:2018 allows any organization, including small and/or less developed organizations (e.g. a small farm, a small distributor, a small retail or food service outlet) to implement externally-developed elements in their FSMS.

  • Staff capability and competency.
  • Risk management – covering from handling raw food materials to the point of consumption.
  • Customer confidence – demonstrate an effective HACCP system based on local or international requirements.
  • Legal compliance/requirements for food sectors.
  • A positive image of the company by its commitment to food safety.

ISO 50001 : 2018 - Energy Management System





ISO 50001:2018 specifies requirements for establishing, implementing, maintaining and improving an Energy Management System (EnMS). The intended outcome is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance and the EnMS. Energy management systems combine complex software and hardware to help monitor, measure and control a building’s energy consumption.

Depending on the industry sector and the system in question, the introduction of an EnMS may cut the energy consumption of a company by as much as 20%. Achieving an optimised structure and processes to manage energy use can be implemented according to the internationally recognised energy management system - ISO 50001.

BENEFITS OF ISO 50001:2018 CERTIFICATION

  • Reduced operating costs.
  • Improve efficiencies.
  • Reduced carbon footprint.
  • Legal compliance/requirements for food sectors.
  • Proven business credentials and ability to win more business.

ISO 27001 : 2013 - Information Security Management System





ISO 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.

The requirements set out in ISO 27001:2013 are generic and are intended to be applicable to all organizations, regardless of type, size or nature.

BENEFITS OF ISO 27001:2013 CERTIFICATION

  • Increased reliability and security of systems and information.
  • Improved customer and business partner confidence.
  • Increased business flexibility.
  • Alignment with customer requirements.
  • Improved management processes and integration with corporate risk strategies.
  • Demonstrable commitment to security by the organization.
  • Legal and regulatory compliance.
  • Better risk management.
  • Commercial credibility, confidence, and assurance.
  • Clear employee direction and improved awareness.
  • Reduced costs.

ISO 13485 : 2016 - Medical Devices



Medical Devices (ISO 13485:2016) specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.

ISO 13485:2016 can also be used by suppliers or external parties that provide product, including quality management system-related services to such organizations. Requirements of ISO 13485:2016 are applicable to organizations regardless of their size and regardless of their type except where explicitly stated. Wherever requirements are specified as applying to medical devices, the requirements apply equally to associated services as supplied by the organization.

BENEFITS OF ISO 13485 : 2016 CERTIFICATION

  • Enhances the organization’s ability to meet customers and regulatory requirements.
  • Helps organizations to address product safety and effectiveness.
  • Allows organizations to obtain external recognition of conformity to quality management system.

ISO 37001 : 2016 - Anti-Bribery Management Systems



Anti-Bribery Management Systems (ISO 37001:2016) is intended to help organizations implement an effective anti-bribery management system. ISO 37001:2016 is applicable to small, medium and large organizations in the public, private and voluntary sectors.

Businesses can fight against bribery and promote an ethical business culture by choosing to have an anti-bribery management system compliant with ISO 37001 standard. The ISO 37001 standard is designed to help businesses combat bribery risk in their operations and throughout their value chains worldwide.

To prevent bribery, international treaties have been signed, laws have been changed and companies/ individuals have been prosecuted. However, bribery prevention is seen as a management issued. Therefore, good management in government and companies can substantially reduce bribery. Therefore, bribery prevention should be treated in a similar manner to safety, quality, and environmental management.

BENEFITS OF ISO 37001:2016 CERTIFICATION

  • Promote trust and confidence.
  • Enable organizations to prevent, detect and address bribery.
  • Provide the organization with an international recognition for anti-bribery management system.
  • Provide organization with a competitive advantage.

ISO IEC/17020



ISO IEC/17020 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities.

Obtaining conformity certificates issued by an independent technical expert organisation accredited according to DIN EN ISO/ IEC 17020, Type A, enables suppliers to prove that their products meet international standards over the course of their products’ lifecycles. Having a certificate of conformity will facilitate timely modifications and improvements that are vital for ensuring the ongoing safety, reliability and availability of all equipment.

ISO/IEC 17020 inspection services include:

  • Inspection of the documents.
  • Type testing and type approvals.
  • Inspection of products and facilities (Including On-Site Inspections).
  • Inspection of maintenance procedures.

ISO 20000-1 : 2018



ISO 20000-1 : 2018 (formerly BS15000) specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).

BENEFITS OF ISO 20000-1 CERTIFICATION

  • Improve the quality of information technology services with proven processes and methods.
  • Improving the reputation and reliability of partners and customers, improving the competitiveness of businesses.
  • Improve customer satisfaction.
  • Improve productivity for core business activities.
  • Optimize the use of resources at the business.
  • Simplify communication process according to the regulations of the standard.
  • Assist service providers in planning improvements for services because they need to be maintained not only at the quality level but also on continuous improvement.

IATF 16949 : 2016



IATF 16949:2016 (formerly ISO/TS 16949:2009) is a standard of requirements for a Quality Management System (QMS), specifically for the automotive sector.

Organizations who want to take part in automotive components supply chain or become an automotive manufacturing and outsourcing company, have to apply and sustain a quality management system that adheres IATF 16949 : 2016 standard.

BENEFITS OF IATF 16949 : 2016 CERTIFICATION

  • Keep the quality of products and services always stable.
  • Guaranteed quality of the product and meets safety requirements.
  • IATF 16949 create an approach to the overall quality management system in the supply chain (including suppliers and subcontractors) and applies best practices.
  • Create a competitive advantage, promoting the brandname.
  • Save costs, increase sales and profits.
  • Reduce risks and improve labor productivity.
  • Focus on continuous improvement, prevent errors, minimize waste in production / business activities such as transportation costs, storage or rework.
Aerospace Quality Management Systems

Aerospace Quality Management Systems are International Standards and are applicable to Aerospace Quality Management Systems of organizations that supply product and services to the aerospace and defence industries. The AS/EN 9100 quality standard is based on ISO 9001, adding requirements specific to the ASD segment.

AS 9100D



The AS 9100D Quality Management System standard is for the aerospace industry in terms of aviation safety and aviation management. It is used and supported by the world’s leading aerospace companies and throughout their supply chains.

AS9100 can be used by organisations across the aerospace sector. AS9100 is a requirement for Aerospace Manufacturers, but it also references several other standards that an organization must understand and integrate into their QMS.

BENEFITS OF AS 9100D CERTIFICATION

  • Reduce the risk product or service mistakes and fatal failures.
  • Demonstrate effective quality management to achieve a license to trade.
  • Get a listing in the Online Aerospace Supplier Information System (OASIS) database.
  • Become a preferred supplier and gain customer and stakeholder trust.
  • Continually improve and win international growth opportunities.

AS 9110C



The AS 9110C is a standard that defines the quality system requirements for organizations whose primary business is in the aircraft industry at all levels of the MRO (Maintenance, Repair & Overhaul) process.

BENEFITS OF AS 9110C CERTIFICATION

  • Reduced costs are obtained through improved product reliability.
  • Better process control and flow.
  • Better documentation of processes.
  • Get a listing in the Online Aerospace Supplier Information System (OASIS) database.
  • Greater employee quality awareness.
  • Reductions in product scrap, rewords and rejections.

AS 9120B




The AS 9120B standard is the requirements for a Quality Management System based on AS9100 which adds 100+ additional requirements that are specific to distributors who carry aircraft components like, fasteners, electronics, gaskets, etc. It helps ensure that they handle the materials properly and track the part from OEM to customer. AS 9120B was developed for pass-through distributors of aerospace items and addresses chain of custody, traceability, control and availability of records.

BENEFITS OF AS 9120B CERTIFICATION

  • Better use of resources and increase in accountability.
  • Improves internal integration of processes.
  • Get a listing in the Online Aerospace Supplier Information System (OASIS) database.
  • Increases ability to focus on key processes.
  • Greater employee quality awareness.
  • Clearer and better organization of requirements.
  • More consistent business performance and results.
  • Improves customer confidence in the organization.
  • Additional focus on PDCA (improvement/project management).
  • Common management systems (structure, terminology, definitions).